Quality Matters, Pets Deserve the Best
Get 35% off your first order |
Get 35% off your first order |
At GreenD, we strive to ensure timely and efficient delivery of your pet products. Below are the key terms related to our shipping and delivery services:
Once your order is placed, we will process and ship it based on stock availability. Orders are typically dispatched within 1-3 business days from when we receive your order confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
We use international courier services to deliver orders to our customers worldwide. The estimated delivery time is 5 to 20 business days, depending on the destination. However, delivery times may be extended due to customs procedures, carrier delays, or other factors beyond our control.
While we do our best to meet the estimated delivery timeframe, there may be unforeseen delays, especially for deliveries to remote areas. Additionally, orders destined for remote locations may incur an extra surcharge. For more information on these fees, or to confirm if your address falls within a remote area, please contact our customer service team.
As this is an international service, the recipient may be liable for any customs duties, import taxes, or other fees imposed by the destination country. These additional charges are not included in the shipping costs provided at checkout. It is the responsibility of the buyer to understand and comply with their local customs regulations and any additional charges that may apply.
If a package is undeliverable due to incorrect address details provided by the customer, refusal of delivery, or failure to collect the package, GreenD will not be responsible for any additional shipping fees or loss of the product. It is recommended to double-check all address details before confirming your order.
If you have any questions or concerns regarding your shipment, including tracking your order or clarifying delivery times and fees, our customer service team is available to assist you. Please reach out to us at any time for support or further information.
We value your business and strive to ensure that your experience with GreenD is as smooth as possible.
